Facilities & Properties Management

Scope of Services

•  Lease Management and Administration
•  Renegotiation and Renewal of Leases
•  Property Accounting, Financial Reporting and Administration
•  Budgeting
•  Client Reporting and Meetings
•  Tenant Liaison
•  Operational Management
•  General Building Maintenance Management

People

At Triumphant we've created a flat management structure which empowers our staff to take responsibility and to act on their initiative. As a result we're highly flexible and very quick to take action - key factors in delivering to clients in the arena of property management. Our proactive approach has resulted in us becoming one of the leading service providers in this growing and highly competitive sector.

Process

Our IT systems are among the most sophisticated in the industry. Triumphant Online enables clients to track the management of the properties under our control from wherever they are in the world. Clients can, via the Internet, through a secure portal, track their buildings online in real time i.e. monitoring income statements, rental collections and leases. Through this system we are able to set up virtual offices, almost anywhere in the world, quickly and efficiently. This sophistication has attracted many international clients who wish to keep a close watch on their property investments in Nigeria.

Position

Our continental footprint, with established offices across Nigeria and selected countries enables us to service clients almost anywhere.

Our goal is to make sure that we structure service models that are tailor-made to your exact requirements. Our reputation in the market is your proof of our ability to constantly deliver.

Performance

Our association agreement with CB Richard Ellis, the world's largest international property service company, benefits our client base by exposing them to international property industry best-practices and cutting-edge systems in line with global benchmarking standards.

Facilities Management

Focus on your core business! Facilities Management is a relatively new concept, that is fast gaining acceptance because of its ability to allow client’s to control expenditure while improving delivery – essentially it enables you to focus on what you do best, leaving the management of your non-core business and support services to us.

Benefits we promise include:

  • Transparent costing
  • Collective-buying power
  • Single point-of-contact
  • Simple amalgamated invoicing
  • Contract management
  • Reduced administration load
  • Global best practices
  • Consulting services.

Services

Services are not limited to but include:

•  General Building Maintenance

•  Building Inspections

•  Technical Services:

Electrical Services

  • Lift / Escalator Services
  • Fire Equipment Services
  • Air Conditioning Services
  • Generator Maintenance
  • Water Treatment and Borehole Services
  • Plumbing
  • Fire and Emergency Equipment

Support Services Cleaning/Hygiene Services

  • Security
  • Landscaping
  • Health & Safety Services
  • Fumigation and Pest Control
  • Waste Management

Facilities Management for the corporate environment

  • Turnkey outsourced management facilitating improved core business delivery.
  • Formalization of win-win fee structures – we work with you to calculate the best route to suit your exact needs.
  • Management of relationship-building with different departments.
  • Becoming an integral part of the client’s team and business by managing their expectations.
  • Managing a national environment with different business units and cost centres
  • Space planning and asset tracking.
  • Fleet management and courier services.
  • Risk management of the computer centre which is business critical.

Shopping Centre Management

Experience that impacts positively on your bottom line

On behalf of our clients we are directly involved in the management of a number of shopping centres throughout Nigeria. These centers are worth billions and the management of these businesses is a highly complex and scientific process that is the result of decades of experience.

A database that enables you to optimize leasing strategies

We are information driven. Our substantial database of information from the vast portfolio of shopping centres we administer across Africa has enabled us to develop unique systems to optimize tenant rentals and lease agreements, among other things. We understand no two tenants are alike and that different operations work on vastly different principles. We understand the requirements of tenants and owners and realize that win-win situations are the only way to sustain viable enterprises.

Our systems enable us to move rapidly and responsively making highly-informed decisions to the advantage of our clients. We are constantly on the look for value gaps and new areas of profitability.

Soft as well as hard issues are the key to successful mall management

Though we never operate on subjective judgments, we always make sure that our clients are fully apprised of the complete picture.

That is why we take full cognizance of the soft issues – the look and feel of the mall, the tenant mix and the marketing of the centre.

Property management systems customised to your exact needs

We can tailor our services to the client’s exact requirements, from handling the complete management of your centre to the management of a few select services. Our systems are well proven and transparent, ensuring the client gets optimum value and full-service delivery.

Office Broking

The power of intellectual capital

The task of the office broker is to find the most efficiently designed premises to suit the needs of the client.

We harness our knowledge as one of the leading multi-disciplinary property services companies to deliver solutions in an increasingly complex market place. We use a team approach.

Research that anticipates the future

Our leading-edge market research and analysis capabilities combined with detailed industry knowledge enables us to anticipate where the market is moving.

This is vitally important knowledge when you are taking decisions that will affect your business for the next ten years. This is information that will allow you to make an informed, rapid decision.

Countrywide experience

We have offices in both of the major centres in Nigeria as well as partners in South Africa, Ghana, Canada, United Kingdom & united states enabling us to source accommodation quickly and through a single point of contact.

International experience with high local relevance

Future trends are identified and applied to the local market for the benefit of clients.

In particular, access to the latest world trends, assisting our clients in maximizing the effectiveness of their budgets.

High responsiveness to market needs

Our web-enabled database allows us to determine optimal space requirements/users in this fast changing, competitive market.

Our goal is to deliver on what we promise and to promise what no-one else can deliver.

We use current information on compression and space-planning to assist our clients in utilizing their space to create the most cost-effective layout in the medium to long term.

 

 

 

 

 

Service Areas